Freight Forwarder – Dublin

Position: Freight Forwarder

Job Type: Permanent

Salary:

• Salary DOE
• Pension contribution
• Onsite parking
• Regular Social events
• Bike to Work Scheme
• Holiday entitlements

Location: Dublin

Reference: Feb 11

Our client a highly respected international Logistics Company is recruiting a Freight Forwarder to support with further growth in their business. In the position you will be required to coordinate with both clients and overseas partners to provide a complete service solution to achieve set requirements, by way of optimizing shipping efficiency and cost-effectiveness.

Main Duties and Responsibilities

The duties for the Freight Forwarder role include but are not limited to:

• Manage and develop relationships with customers, suppliers, agents and colleagues.
• Coordinate and manage import/export freight shipments, ensuring efficient and timely movement of goods.
• Monitor bookings and shipments using relevant tracking systems, providing updates to customers and stakeholders.
• Oversee bookings and input all required information into the in-house operational system and send booking confirmations promptly, delivering customer instructions.
• Be flexible as the role may include other admin duties as required.
• Coordinate closely with carriers and overseas agents to obtain and finalize the required paperwork for shipments.
• Maintain excellent communication with customers, address inquiries, provide updates, and ensure a high level of service.
• Responsible for ensuring that files are managed accordingly, and that billing and costing are input and processed as per company procedures and time frames.
• Responsible for keeping the customer fully informed on order progression and any deviations, exceptions or changes that may arise from time to time.
• To display and promote a positive work environment through respecting & supporting work colleagues in the completion of all duties as directed.
• Assist in other functions within Operations when requested.

Skills and Experience

The requirements for the desired Freight Forwarder include but are not limited to:

• Strong communications with multi-functional stakeholders, including customers.
• Dedicated to meeting the expectations and requirements of internal and external customers.
• Organised and methodical, with excellent attention to detail.
• Strong systems skills, ERP, excel etc.
• Good geographical knowledge of Europe is very beneficial.
• High level of organisation with attention to detail.
• Good level of numeracy, literacy and analytical.
• Good communication skills.
• Hard working and reliable.
• Must hold a full, clean driving license.

Package

• Salary DOE
• Pension contribution
• Onsite parking
• Regular Social events
• Bike to Work Scheme
• Holiday entitlements

Next Step

If you wish to discuss this or any other position in complete confidence contact Frank Kinsella on (01) 685 6480 or alternatively upload your CV below.