Customs Broker – Remote

Position: Customs Brokerage Agent

Job Type: Permanent

Salary:

• A competitive remuneration package.
• Excellent benefits package.

Location: South West Dublin – Remote

Reference: Feb 07

Our client a highly respected international Freight Forwarder has an opening for a Customs Brokerage Agent.  This is a shift operating from 11:00am  -8:00pm and is a remote position with the potential to work in the office if wished for 1/2 days per week.

The Customs Clearance Broker is responsible for ensuring the accurate and timely processing of customs declarations in compliance with Irish Revenue, EU customs regulations, and relevant international trade requirements. The role involves liaising with customers, carriers, and regulatory authorities to facilitate smooth import and export movements while maintaining high compliance standards.

Key Responsibilities

• Prepare and submit import/export declarations via AIS, AES, ICS2 and other relevant systems.
• Ensure correct tariff classification (HS codes), valuation, origin, duties, VAT, and regulatory checks.
• Verify documentation such as commercial invoices, packing lists, proofs of origin, licences, and certificates.
• Monitor customs status and proactively resolve any queries or holds from Revenue.

Skills and Experience

Customs Declarations & Compliance

• Good knowledge of customs brokerage process, customs legislation.
• Understanding of ocean, road and air documentation process.
• Effective interpersonal skills.
• Pro-active approach, strong organizational and computer skills.
• Good computer skills (MS Excel, MS Word.
• Fluent in English.

Customer & Stakeholder Management

• Act as a point of contact for customers regarding customs requirements, clearance status, and documentation.
• Provide guidance to clients on customs procedures, Brexit related requirements, and compliance best practices.‑related requirements, and compliance best practices.
• Coordinate with freight forwarders, carriers, warehouse teams, and government agencies.

Audit & Recordkeeping

• Maintain accurate records for audit trails in line with Irish and EU customs legislation.
• Support internal audits and compliance monitoring activities.
• Identify and report any compliance risks, discrepancies, or potential delays.

Operational Excellence

• Track and manage daily clearance workload to ensure all deadlines are met.
• Provide data and reporting for KPIs such as clearance times, accuracy, and service levels.
• Support continuous improvement of customs processes and systems.

Qualifications & Experience

Essential

• Minimum 2 years’ experience in customs clearance or international freight operations.
• Strong knowledge of Irish Revenue and EU customs regulations.
• Experience with AIS, AES, ROS, ICS2, or similar customs systems.
• Proficiency in tariff classification, Incoterms, valuation, and duty/VAT rules.

Desirable

• Irish Revenue Customs Qualification or similar certification.
• Experience within logistics, freight forwarding, distribution, or 3PL environments.
• Knowledge of specialised regimes such as bonded warehousing, inward/outward processing (IPR/OPR), or temporary imports.

Skills & Competencies

• High attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Ability to work under pressure and manage tight deadlines.
• Excellent communication and customer service skills.
• Proficient in MS Office (Excel, Outlook, Word).
• Ability to work both independently and collaboratively within a team.

Key Performance Indicators (KPIs)

• Accuracy of customs declarations.
• On-time clearance performance.
• Compliance audit results.
• Customer satisfaction and response time.
• Timely resolution of customs queries.

Working Conditions

• Office‑based, remote, or shift work depending on operational needs.
• Fast-paced customs environment with daily deadlines.
• May require occasional extended hours during peak periods

Package

• A competitive remuneration package.
• Excellent benefits package.

Next Step

If you wish to discuss this or any other position in complete confidence contact Frank Kinsella on (01) 685 6480 or alternatively upload your CV below.