Freight Forwarder – Air Export

Freight Forwrder Air Export

Job Type: Permanent

Salary: Strong Salary  – Contact me for a guide and a full job description

Location: Dublin

Reference: Jan- 024

Overall Job Purpose 

• To ensure that the service delivered meets and exceeds customer expectation, is in accordance with established service levels / procedures / SLAs and is within revenue and cost parameters.
• Ensure that all operational and administrative requirements are complete and accurate.
• Contribute to the achievement of Departmental, Branch and Company goals and objectives.

Duties and Responsibilities

• Understanding of Customer Requirements and ensuring the delivery of first-class customer service.
• Planning, arranging, monitoring and controlling export shipments and the completion of all associated documentation (operational and administrative).
• Immediate non-conformity handling assuring product safety and customer satisfaction.
• Receiving bookings from Clients/Agents
• Making bookings with Carriers
• Operation of the company’s IT systems (incl. CargoWise)
• Timely and accurate generation of Sales Invoicing and the processing of costs (accruals & purchase invoices).
• Customs Clearance
• Preparation of Quotations
• Timely and effective response to general inquiries and queries.
• Compliance with all Legal, Regulatory and Company standards.
• Execute all Dangerous Goods shipments in compliance with all applicable laws and regulations (as applicable).
• Provide Holiday/Absence cover when required.

Standard Responsibilities

• Contribute actively to a healthy and secure work environment by reporting unsafe/unsecure/unhealthy conditions and possible improvements.
• Apply continuous improvement culture and attitude
• Quality first thinking
• Strong Team Player
  
• Actively live and role-model our core values:
  • Earn our customers’ trust.
  • Value or teammates.
  • Engage in our communities.
  • Apply our ethics.

Qualifications and Requirements

• Leaving Certificate (minimum)
• Completed training in Freight forwarding, logistics, or SCM.
• A minimum of two years’ experience in Air Export forwarding, ideally in the pharmaceutical sector.
• Good Distribution Practice (GDP) training/experience.
• Dangerous Goods training/experience

IT Skills

• Strong PC skills (Windows, Microsoft Office applications) preferred
• Experience in using CargoWise is an advantage

Language Skills

• Fluent oral and written English is a must
• Additional (major) European languages would be an asset

Other Skills

• Excellent communication (verbal & written) and numeracy skills
• Sea Freight & Road Freight experience is desirable.
• Import forwarding experience is desirable

Maasured KPI’s 

• Customer Satisfaction
• Retention & Growth

Package

Strong Salary  – Contact me for a guide and a full job description.

Next Step

If you wish to discuss this or any other position in complete confidence contact Frank Kinsella on (01) 685 6480 or alternatively upload your CV below.